Over the past few weeks I’ve had the opportunity for phone-intensive interaction with people—some I know, others I don’t. Regardless, at the end of each conversation I stop and reflect on the exchange of words, tone, and delivery style.
I find myself wondering once again, “What’s it like to be on the receiving end of me?”
When I was in the corporate world, I taught MAGIC—Make A Good Impression on the Client. One of the tips was to keep a mirror on your desk and smile into it when speaking on the phone.
With that in mind, I’ve taken my own advice and placed a mirror on my desk so that I smile on purpose and use words, tone, and a delivery style that I myself would welcome.
Out Of A Pure Heart Ministries is a Ministry under Refuge of GOD Ministries (Bishop Gerald W. Scott). Out of A Pure Heart Ministries was birthed during a very difficult time in our lives. My husband and I were living in motels because we had been evicted out of our home due to my husband falling down the steps and breaking his hip. While in the motel, one day we went to the Library and the Holy Spirit spoke to my spirit and said "Out Of A Pure Heart". Out of A Pure Heart Ministries also has a ministry within it called Women Broken/Women Whole. Out Of A Pure Heart Ministries ministers to people who are homeless by providing seasonal clothing and shoes; food, and money. Women Broken/Women Whole's focus is on women who have been physically and or/ emotionally abused. As a woman who has dealt with emotional and physical abuse as a result of being in foster care and unhealthy, unholy relationships, I know all too well about the pain these women suffer. We minister love, forgiveness and the Word of GOD to these women who also, in many cases, are substance abusers and suffer from fear, anxiety and low self-esteem.
Out of a Pure Heart Ministries 
Thank you for sharing this post with your readers.
Good morning Laurie. It’s a privilege to share your work. Have a superb day,